Seven Lessons For Getting Change Right: World Bank

Great article from Seth Kahan on how to get change accelerated inside a large organization. I love the part about creating conversations with people and truly listening to them, giving them opportunities to shape the direction, and spreading the word. I experienced a truly successful change initiative via a career development project we did at Electronic Arts that spanned five job families and fourteen studio locations spread around the world. We got the right people involved early, got sponsorship, listened, and did our best to keep making forward progress. Change can only truly last if it comes from across the organization versus top down.